I have so much built up anger from the dinner crowd last night that I was on the brink of self-destruction. I'm so glad that it's Sarcasm Saturday, otherwise I would have nowhere to vent my frustrations.I won't go into too much detail about anything, because I will explode, hence my computer will explode, and we don't want that. First, I have to let all of you in on the fact that I was shorted more than $20 last night on multiple checks, plus, two tables stiffed me. Needless to say, last night was a bust and in my opinion a mere waste of time. I ended the night with a poor tip total for a Friday night and for my own standards.
The guests that left me $0 for a tip didn't have any complaints and all appeared to have a great time. So here is my theory: Only go out to eat if you have enough money to pay your bill and enough decency to tip your server properly. It's beyond me to ever imagine leaving the wrong amount for a check, let alone leaving nothing extra for a tip.
I know some people might say that I should have been more careful with the cash, but to be honest, there was nothing I could do. I had a full tray in my left hand which was balanced above my left shoulder. The guests handed me the check binder and I flipped it open slightly with my right hand to see if there was any money in there. It appeared to have the right amount and so I said "Thank you, have a great evening."
After bussing my tray in the dish room, I was shocked when closing the check. I had three tables pull this trick. Making sure I was busy with other tables and that I had my hands full, literally. It was only at these moments did they attempt to pay me. It's unfortunate and quite sad.
I have a piece of advice for those people that acted inappropriately last night: There are several McDonald chains in the area, they have a $1 menu and don't require the act of gratuity to the employees who serve you.
I have nothing against the clientele, but the fact that you ignore the general etiquette of tipping and paying for your meal is beyond me. Besides being cheated on payment, I had one unbelievable table that had the audacity to yell out "miss" and "hey you" every time I left the table to attend to someone else. First of all, I have name tag, and I introduce myself formally before I being waiting on any guest. So the need to yell other things at me is inexcusable. Also, yelling like you're at an outdoor sporting event in a fine family dining location is far from acceptable.
Those are stories for this week, and I stand by them 100 percent.
Food service is a nightmare at times. I rest my case.
More fine things to come...
- Farah
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